External social services

ePortal of the Czech Social Security Administration

The ePortal offers useful online services that will make it easier for clients to get in touch with the ČSSZ and OSSZ. By means of the Internet self-service, the CSSA extends the possibilities of providing services, simplifies and speeds up communication and reduces administrative and time-consuming work on the side of clients. It enables insured persons, mostly employees and pensioners, self-employed persons and employers, to view data recorded in the CSSA databases.

Issuer: Czech Social Security Administration E-mail: technicka.podpora@cssz.cz Telephone: +420 800 050 248, +420 257 066 077

Login method: Citizen identity, including Bank identity, Databox

Housing benefit online

Housing benefit is a benefit that helps a person/family with housing costs. It is intended for the owner of a flat, a person who uses the whole flat on the basis of an easement (servitude) or a tenant and subtenant of a flat if:

• his/her housing costs exceed 30% of the family's qualifying (net) income,
• and at the same time the 30% of the family's qualifying (net) income is not more than the amount of the standard housing costs.

You can now apply for the housing allowance online via the Jenda Client Zone.

What can you do in the Jenda Client Zone?

• Submit a new housing benefit application
• Track the current status of your application
• Submit quarterly income and housing costs
• Report changes

Issuer: Ministry of Labour and Social Affairs E-mail: portal@mpsv.cz Telephone : +420 950 194 444

Login method: Citizen identity, including Bank identity

Child benefit online

Child benefit is the basic means-tested benefit for a dependent child living in a lower-income family. Lower income means that the family's qualifying (net) income is less than 3.4 times the family's minimum subsistence level. You can now apply for child benefit online via the Jenda Client Zone.

What can you do in the Jenda Client Zone?

• Submit a new child benefit application
• Track the current status of your application
• Submit quarterly income and housing costs
• Report changes

Issuer: Ministry of Labour and Social Affairs E-mail: portal@mpsv.cz Telephone : +420 950 194 444

Login method: Citizen identity, including Bank identity

Parental benefit online

Parental benefit is for all parents of children under 4 years of age. It does not depend on household income or whether the child's mother or father is the recipient. You choose the monthly amount and the maximum depends on your previous income. You can now apply for parental benefit online via the Jenda Client Zone.

What can you do in the Jenda Client Zone?

• Submit a new child benefit application
• Track the current status of your application
• Submit quarterly income and housing costs
• Report changes
• Every three months, you can also change the amount of parental allowance you receive
• Top up your existing benefit once if you have another child

Issuer: Ministry of Labour and Social Affairs E-mail: portal@mpsv.cz Telephone : +420 950 194 444

Login method: Citizen identity, including Bank identity

Ministry of Labour and Social Affairs

The service enables logging into the Unified Portal Solution of the Ministry of Labour and Social Affairs, i.e. the portal of the Ministry of Labour and Social Affairs and the Labour Office of the Czech Republic. The Unified Portal Solution of Labour and Social Affairs is a place where the client can quickly and easily find exactly what they need to solve their current life situation (e.g. help in case of job loss, material distress, dealing with various benefits and subsidies, etc.). Searching is convenient and easy for the website user not only on a computer, but also on a tablet or smartphone. The portal allows electronic submission. The possibility of sending electronic submissions via a databox is kept; moreover, a client with a means of electronic identification can deal with his/her specific life event directly from home without having to visit a branch of the Labour Office of the Czech Republic.

Issuer: Ministry of Labour and Social Affairs E-mail: portal@mpsv.cz Telephone : +420 950 194 444

Login method: Citizen identity, including Bank identity, Databox

Labour Office of the Czech Republic

The service enables logging into the Unified Portal Solution of the Ministry of Labour and Social Affairs, i.e. the portal of the Ministry of Labour and Social Affairs and the Labour Office of the Czech Republic. The new web environment of the Labour Office of the Czech Republic provides electronic services for a number of life events in the areas of employment, state social support, foster care benefits, assistance in material need, benefits for persons with disabilities, care benefits and a number of other services. The portal allows electronic submission with a means of electronic identification.

Issuer: Labour Office E-mail : callcentrum@uradprace.cz Telephone : +420 800 779 900

Login method: Citizen identity, including Bank identity

Pension calculator of CSSA

The Informative Pension Application (IDA) is an online service of the CSSA ePortal that provides you with clear and understandable information regarding your registered number of years of pension insurance. With this service, you can quickly and easily find out what your retirement age is (for women, also taking into account the number of children you have raised) and what, if any, is the number of years of insurance you still need to obtain to qualify for an old-age pension. The service also allows you to enter selected replacement periods of insurance or periods of employment or self-employment that the CSSA does not yet have in its records. The periods entered are used solely for the purposes of the evaluation and are not stored in the CSSA's records.

Issuer: Czech Social Security Administration E-mail: technicka.podpora@cssz.cz Telephone: +420 800 050 248

Login method: Citizen identity, including Bank identity, Databox