Security

mobile appweb environment

The citizen portal is secured by the most modern means currently available. All your data is stored securely in public administration information systems. When you log in, your data is retrieved, and when you log out, it is deleted from the Citizen Portal.

Proceed to the Citizen Portal

Is this service available in the app?

This service is available on the Citizen's Portal mobile app, so you can use it directly.

Please pay close attention to the following rules

  • Never share sensitive information about yourself (home address, phone number, credit card number, email address, email password, etc.) in online communications without good reason
  • Never open files attached to electronic messages (emails) from unknown persons
  • Do not allow people to access your computer who are not willing to follow security rules
  • Protect your computer with sufficiently complex and frequently changed passwords.
  • Make sure that you also physically protect your computer and data

Beware of scam e-mails

Beware of e-mails that may appear to have been sent by the Citizen Portal.

The only official email address that the Citizen Portal uses for communication is portalobcana@notifikace.gov.cz.

The only official Citizen Portal website from which you can log in is obcan.portal.gov.cz.

Useful links